Flexible Balance Adjustments and Transfer

You can now transfer the residual balance between the balance registers of 2 subscription customers. Though this is executed as manual steps in Subscription Management, it offers you immense flexibility to even transfer allowances to multiple customers. This is now made possible by allowing you to determine how the residual balance at the time of close should be adjusted. Additionally, you can also determine how the allocated balance should be allocated for partial periods at the time of authoring a subscription or amending a subscription. This was you have completely flexibility to manage the balances for partial periods stemming out of your company's policy or specific to each subscription.

In the Balance Profile a new section Partial Period Options has been introduced. This captures how the first and last period allowance values should be adjusted when creating a subscription, amending a subscription and closing a subscription.

Partial Period Options

The values above can be overridden at the time of creating a subscription, closing subscription and amending subscription. These values are also defaulted when you add Adjustments for Ballance periods that have not be rated and billed.

Adjustments in Balance Register

While creating a subscription 3 new attributes are shown (these have to be exposed using Application Composer)- Balance First Partial Period Option, Balance Last Partial Period Option, and Balance Terminated Partial Period Option.

Create Product

While closing a subscription product a new attribute Balance Terminated Partial Period Option is shown which is defaulted from the Balance profile attribute Terminated Line Last Period.

Close Product

When amending a subscription product 2 new attributes Terminated Line Terminated Balance Period and New Line First Balance Period are shown whose values are defaulted from the Balance profile attributes bearing the same names.

Amend Product

Partial period entitlement has 3 values

• Full- The partial period gets a full period entitlement of balance.
• None- The partial period gets no entitlement of balance.
• Prorate- The partial period gets entitlement of allowance as per prorated period.

For a subscription product with start date as 10-Jan-2025 and end date 15-Aug-2025, and Balance First Partial Period Option, Balance Last Partial Period Option both as Prorate, the Allowances in the Balance Register shows as follows. The First and last balance periods have the Allowance Quantity of 200 prorated.

Allowance per Period

For the other 

1. Transfer unused balances from one customer to another due to customer merges.
2. Determine how the partial periods will provide entitlement to customers at the time of amendment, authoring and closure of a subscription.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

1. Adjustments can be added for both Quantity and Amount based entitlements.
2. Adjustment are applied per charge/balance period per subscription product quantity.
3. Adjustments can only be added. They cannot be edited or deleted once saved.
4. Cumulative adjustments are not supported. That is, second adjustment won't perform on the output of first adjustment. Each adjustment will be performed on top of initial quantity.
5. Adjustment resulting in a negative entitlements balance are considered as 0.
6. A Balance transfer can be performed by executing the steps as mentioned below.
   1. Close subscription of the customer identified as the transferor. Choose any entitlement option on close.
   2. Create subscription for the customer identified as the transferee. Entitlement option for the first partial period should be null.
   3. Manually markdown the quantity on the respective period on which the transferor wants to adjust balances.
   4. Manually markup the quantity in the first partial period on which the transferee wants to transfer the balances from the transferor.