Set the Rules for Failure Capture

Capturing asset failures, failure causes, and resolution helps organizations measure and analyze asset reliability and availability, which also helps assess maintenance effectiveness and efficiency. As part of the manage maintenance work order and the maintenance dispatch list, you can create a failure event and report a failure instance that records the failure code, cause code, resolution code, failed component, and asset number.

You can now manage asset failure, cause, and resolution data when completing a maintenance work order. For this, you create a new failure set association on the Failure Set Details page of the Maintenance setup.

On the Failure Set Details page, you can select any of these options:

Failure Capture Required - Yes: When you select Yes, your users must capture asset failure before completing a work order that's associated with a relevant item, item category, or asset.

Failure Capture Required - No: When you select No, it's optional for your users to capture asset failure before completing a work order that's associated with a relevant item, item category, or asset.

Failure Capture Required: Corrective Work Only: When you select this option, your users must capture asset failure before completing a Corrective work order that's associated with a relevant item, item category, or asset. Failure capture is optional for a Preventive work order with a similar association. For instance, if an asset is associated with a Preventive work order, a user can complete the work order without entering the failure data. But, if the same asset is associated with a Corrective work order, the user will need to enter the capture the failure data.

Here's a screenshot of the Failure Set Details page that highlights Failure Capture options you can select when creating a new association:

Screenshot of the Failure Set Details page that highlights Failure Capture options you can select when creating a new association:

Screenshot of the Failure Set Details Page that Highlights Failure Capture Options You Can Select When Creating a New Association

You can determine when a failure capture is required at a work order completion.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

See the Failure Capture for Work Order Assets topic in the Using Maintenance guide for more details.

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

Manage Failure Sets Using User Interface (MNT_MANAGE_FAILURE_SET)
View Failure Sets Using User Interface (MNT_VIEW_FAILURE_SET)
Manage Maintenance Management Work Area (MNT_MANAGE_MAINTENANCE_MANAGEMENT_WORK_AREA_PRIV

These privileges are available prior to this update.