Manage Configure to Order Changes Without Canceling Supply

If you modified a configure-to-order item before Update 24D, then Oracle Supply Chain Orchestration would cancel the existing work order and create a new one with a different configured item. You can now modify the configuration and update the same configured item without cancelling the existing work order.

Supply Chain Orchestration will send a change request for the work order and you can continue to update and fulfill the existing work order. Oracle Cost Accounting will consider the latest work definition and work order when it rolls up the cost, and Oracle Supply Planning will consider them when it plans the components.

Streamline how you manage modifications that you make to the configured item. Maintain a unique configured item and update the existing work order even after you make more than one change request on the order line.

Here's how it works:

  1. You set the item's Match Configuration attribute to One Time in the Product Information Management work area.
  2. You create a sales order, add a configured item to an order line, and configure it.
  3. Order Management calls configure to order to get the model.
  4. Configure to order creates a unique configured item, marks it as one time, and sets a version number for this specific configuration. Note that each of the following steps communicates the value in the item's Match Configuration attribute and the version number.
  5. Configure to order sends the unique configured item to Order Management, then Order Management schedules the order line and sends a supply request to Supply Chain Orchestration to create supply for the item.
  6. Supply Chain Orchestration creates a supply order, then sends a request to Oracle Manufacturing to create the work order.
  7. Manufacturing creates the work order, then sends an update to Supply Chain Orchestration.
  8. Supply Chain Orchestration records the work order and sends supply details to Order Management.

Request a Change

  1. Assume you revise the sales order, modify the configuration, then submit it.
  2. Order Management examines the value in the item's Match Configuration attribute, updates the existing configured item with the modified configuration, increments the version, then sends an update request to Supply Chain Orchestration.
  3. Supply Chain Orchestration sends an update request to Manufacturing to update the existing work order.

Manufacturing Processes the Update

If the work order is in Released status and Manufacturing hasn't done any transactions, then it updates the work order. If Manufacturing has done transactions, then:

  1. Manufacturing sets the work order to On Hold, creates an entry in the log for the Import Work Orders scheduled process that describes the modification, creates a production exception, and then sends it to the production supervisor. The exception contains the log number.
  2. The supervisor prints the log and the work order's traveller report, then compares the configurations from the reports. To allow the supervisor to access the log see What Job Role Will Allow a Single Fusion User to View all ESS Scheduled Processes/Jobs? (Doc ID 1467664.1) and How to View the Output of an ESS Jobs Submitted By Another User Based on Role? (Doc ID 1980772.1)

If the supervisor accepts the modifications, then the supervisor manually updates the work order with the modified configuration and updates the work order's status from On Hold to Released. Supply Chain Orchestration assumes that the modification is now complete and successful.

If the supervisor rejects the modification, for example, production has progressed to an extent where the factory can't accept it, then:

  1. The supervisor won't update the work order but instead cancels it or cancels the reservation for the work order.
  2. Supply Chain Orchestration sends a notification to Order Management.
  3. The order manager views the notification in the Order Management work area, then goes to Supply Chain Orchestration workarea to view a recommendation.
  4. The order manager copies the original line in the notification, submits it for scheduling, then cancels the original line.
  5. Supply Chain Orchestration receives the request from Order Management for the configured item, creates a new configured item that's different from the original configured item, and sends it to Order Management.
  6. Order Management sends a supply request to Supply Chain Orchestration for the new configured item.
  7. Supply Chain Orchestration send a work order request to Manufacturing and the flow continues as if the supervisor accepted the modification.

Steps to Enable

  1. Go to the Product Information Management work area.
  2. Search for and open your item for editing.
  3. Click Specifications > Manufacturing, then set the Match Configuration attribute to One Time.

Tips And Considerations

  • You can use a one time configuration only for a back-to-back make flow, and only on a root, assemble-to-order model. You can't use it on a child assemble-to-order model.
  • You can't modify a configuration on the order line while Manufacturing is updating the work order.
  • If you use the Standard cost method, then the cost accountant must rerun the cost rollup to recalculate the standard cost according to the components in latest work order and work definition.

Key Resources

Access Requirements

You have a couple of options for giving people access to this feature, depending on whether you're assigning them predefined job roles or your own configured job roles.

  • Users who are assigned any of these predefined job roles can access this feature:
    • Supply Chain Operations Manager (ORA_DOS_SUPPLY_CHAIN_OPERATIONS_MANAGER_JOB)
    • Production Supervisor (ORA_WIE_PRODUCTION_SUPERVISOR_JOB)
  • Users who are assigned a configured job role that contains these privileges can access this feature:
    • Process Supply Order Interface (DOS_PROCESS_SUPPLY_ORDER_INTERFACE_PRIV)
    • View Supply Orders (DOS_VIEW_SUPPLY_ORDERS_PRIV)
    • Manage Supply Request Exceptions (DOS_MANAGE_SUPPLY_REQUEST_EXCEPTIONS_PRIV)
    • View Supply Order Exceptions and Status (DOS_VIEW_SUPPLY_ORDER_EXCEPTIONS_AND_STATUS_PRIV)
    • Manage Work Order Headers (WIP_MANAGE_WORK_ORDER_HEADERS_PRIV)
    • Manage Work Orer Operations (WIP_MANAGE_WORK_ORDER_OPERATIONS_PRIV)
    • Manage Production Exceptions (WIP_MANAGE_PRODUCTION_EXCEPTIONS_PRIV)
    • Print Work Order Traveler (WIP_PRINT_WORK_ORDER_TRAVELER_PRIV_OBI)

If you're maintaining your own job roles, no new privileges were introduced to support this feature.