Automatically Create a Problem Report Based on the Inspection Results

Prior to this release, you could define an action rule to create a quality issue while defining an inspection plan, however, you couldn’t define a rule to create a problem report when you’ve implemented the Problem Report functionality.

With this feature, you can now define an inspection plan action rule to create a problem report while leveraging the Problem Report functionality. You will only see one of the two options depending on the object that you've implemented. When defining an inspection plan action rule, you must specify the severity of the problem report that will be created.

Define a Rule to Create a Problem Report

If you are using a previously defined inspection plan to perform an inspection, a problem report will still be created, even if the inspection plan action rules were originally defined to create a quality issue. You need not create new versions of the existing plan, as severity value is equivalent to the priority value defined in the original rule.

View Problem Report Created based on Inspection Results

Also, with this release, problem reports can be automatically created based on the asset inspection results as well.

Business Benefits:

• Connected, closed loop quality management between inspection failures and problem reports for nonconformance tracking

• More efficient inspection processes with systematic problem reporting

• Ability to create problem reports based on Asset type inspection results

Here's the demo of these capabilities:

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

Be sure that you've set your parameters to auto generate problem report numbers.

Key Resources

• Watch a related demo: Manage Inspection Plans using the Redwood Experience.
• For additional information about Problem Reports, refer to the Overview of Problem Report and Correct Actions.
• Refer to the Autocreate Problem Reports When Inspections Fail feature.

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

• Functional privileges for Inspections:
  • Edit Inspection Results(QA_EDIT_INSPECTION_RESULTS_PRIV)
  • View Inspection Results (QA_VIEW_INSPECTION_RESULTS_PRIV)
• Functional privileges for Problem reports:
  • View Problem Report (ACA_VIEW_PROBLEM_REPORTS_PRIV)
  • Manage Problem Report (ACA_MANAGE_PROBLEM_REPORT_PRIV)
  • Create Change Order (EGO_CREATE_CHANGE_ORDER_PRIV)