Redwood: Split Lines When You View or Search Orders

Use a redesigned page to split an order line when you view or search a sales order that's in Processing status. Specify the split quantity and update attributes when you do the split, such as warehouse, supplier, supplier site, ship method, and demand class. Do the split without having to unschedule the order line.

Splitting a line that you already submitted but haven't shipped allows you to fulfill the sales order in a timely and efficient way.

Split on the Sales Order Lines Page

Assume a fulfillment line includes a quantity of 10 but the preferred warehouse, Seattle Warehouse, only has 3 in stock. To avoid a delay, you can split the line to get the remaining quantity from other warehouses.

It's easy to do:

  1. Select a line that isn't in draft status and that isn't fulfilled on the Sales Order Lines page, then click More Actions > Split Line:
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  2. Use the Split Line dialog to specify how you want to split the line across warehouses:
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    The split starts a scheduled process that runs in the background. Notice the value of the process ID in the message, such as 726654:
    Note the process ID

Click the Action Status tab, then monitor the status for the 726654 scheduled process.

Split on the Order Page

Open a sales order, select the line that you need to split, then click More Actions > Split Line:

Split line in the View Order screen

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

  • You can split lines only for a standard item. If that item has a coverage or subscription, then Order Management will also split them. You can't split a configured item or kit.
  • This feature ignores the Splits Allowed attribute on the fulfillment line.
  • If the line that you select is in a shipment set, then this feature won't split that line. You must first remove the line from the set, then split it.
  • The action request includes details and error messages only for the original line, not the split line.

Key Resources

Access Requirements

Users who are assigned a configured job role that contains these privileges can access this feature:

  • Split Orchestration Order Fulfillment Line (DOO_SPLIT_ORCHESTRATION_ORDER_FULFILLMENT_LINE_PRIV)
  • View Orders (FOM_VIEW_ORDERS_PRIV)
  • Revise Order (FOM_REVISE_ORDER_PRIV)
  • Update Selected Lines or Sales Orders (FOM_UPDATE_SELECTED_LINES_OR_SALES_ORDERS_PRIV)

These privileges were available prior to this update.