Selected Order Management Bug Fixes in This Update
This update includes some bug fixes that can change the way Oracle Order Management works. This isn't a full list of all the bug fixes in this update. This list includes the bug fixes that can cause a noticeable change in application behavior.
Make Sure Orchestration Process Can Process Returns
In update 26A, Order Management introduced the DOO_VALIDATE_CREATE_OUTBOUND_REQUEST processing constraint:
- If a return line specifies an orchestration process that doesn't process returns, then don't send the return line to shipping. Display a message instead.
It comes predefined as enabled.
| Validation Entity | Validation Rule Set | Record Set | Message |
|---|---|---|---|
| Create Shipment Service | Create Shipping Request Validation | Fulfillment Line Default Record Set | Assignment rule assigned fulfillment line where line's Category contains Return, but the orchestration process doesn't process returns. Assign it to one that processes returns. |
| Order Fulfillment Line | Return Line Specifies Orchestration Process That Ships | Fulfillment Line Default Record Set | Create an assignment rule to specify an orchestration process that processes returns. |
racle reference: 38506725
Use the New OrderFulfillmentProcess
Order Management replaced the old predefined DOO_OrderFulfillmentGenericProcess with the new DOO_Enhanced_OrderFulfillmentProcess, starting in update 26B.
You can continue to use DOO_OrderFulfillmentGenericProcess, but we recommend you start using DOO_Enhanced_OrderFulfillmentProcess at the next earliest opportunity.
DOO_OrderFulfillmentGenericProcess has these branches:
- Standard
- Back-to-Back
- Drop Ship
Problems come up when the flow moves between branches, such as from back-to-back fulfillment to a warehouse, or from drop ship to a reservation. For example:
- The flow never releases a lock on a fulfillment line.
- A hold on a change order remains active.
- An action request never moves to done even though it's done.
The new DOO_Enhanced_OrderFulfillmentProcess consolidates the standard and back-to-back branches into a single branch:
The new process has these step:
|
Step |
Service |
Description |
|
100, Schedule |
Create Scheduling |
Create a schedule that the process can use to fulfill the order line. It makes sure fulfillment meets the delivery dates that the sales order specifies. |
|
200, Conditional |
Select a branch according to the fulfillment flow. |
|
|
300, Create Procurement Request |
Create Procurement |
Create a procurement plan to make sure fulfillment ships the item through a supplier. |
|
400, Wait for Procurement |
Wait for Procurement |
If Oracle Procurement creates a purchase order, then wait to receive an update from Procurement. |
|
500, Request Supply |
Create Supply Request |
Send a request to Supply Chain Orchestration to create a supply order. |
|
600, Pause |
Create Pause |
If the scheduled ship date happens more than 5 days after the system date, then pause. |
|
700, Reservation |
Create Reservation |
If you enable inventory reservation for the item, or if inventory is available, then create an inventory reservation. |
|
800, Create Shipment Request |
Create Shipping |
Create a shipping plan that makes sure the carrier delivers the item on time. |
|
900, Wait for Shipment Advice |
Wait for Shipment |
Wait to receive confirmation that the carrier delivered the item. |
|
1000, Merge |
||
|
1100 Pause for Shipment |
Pause Process |
Pause until shipping ships the shippable line for a coverage or subscription. |
|
1200 Create Asset Management |
Create Asset Management |
If you're tracking the item as an asset, then send the fulfillment line to Oracle Asset Management. |
|
1300 Create Subscription |
Create Subscription |
If the item is a subscription, then send subscription details to Oracle Subscription Management so it can create the subscription with start and end dates. |
|
1400, Create Invoice |
Create Billing Lines |
Create billing lines that we can send to Oracle Receivables. |
|
1500, Wait for Invoice |
Wait for Billing |
Wait to receive confirmation from Oracle Receivables that billing is done. |
Selection Criteria and Compensation Pattern
The new process uses line selection criteria and compensation patterns to determine whether to run the fulfillment task:
|
Task |
Line Selection Criteria |
Compensation Pattern |
|
Reservation |
Use the Create Supply Request task only for flows that aren't back-to-back. |
If the fulfillment flow changes, and if the flow is back-to-back, and if the process already requested a reservation, then cancel that reservation. |
|
Shipping |
No change for standard and back-to-back flows. |
No change The new process won't use the cancel or create operation even if the fulfillment flow changes. |
|
Create Supply Request |
Run only for back-to-back flows. |
If the inventory item's ID changes, then use the CANCEL_CREATE operation. If the fulfillment flow changes, and if the flow is back-to-back, and if the process already requested supply, then cancel that request. |
Oracle reference 37966446
Use More Attributes with Order Fulfillment Response Service
Starting in update 26B, you can now use these new attributes in your Order Fulfillment Response Service payload:
|
Name |
Description |
|
ContractStartDateTime |
Date and time when the contract goes into effect. |
|
ContractEndDateTime |
Date and time when the contract will end according to the contract start date, time, and duration. |
|
EndDate |
Date when the subscription ends. Use it with the Integrate Order Management with Subscription Management to Process Subscriptions or Coverages feature. |
|
InvoiceInterfacedFlag |
Contains Y or N. Y: Order management sent the fulfillment line to your billing system. N: it hasn't. The YES_NO lookup type specifies the values. The default value is N. |
|
EndCreditMethodCode |
Abbreviation that identifies the credit method that Order Management used to end the subscription. The ORA_OSS_CLOSE_CREDIT_METHOD lookup type specifies the values. Use it with the Integrate Order Management with Subscription Management to Process Subscriptions or Coverages feature. |
|
ServiceDuration |
Duration for the coverage or subscription on the fulfillment line. |
|
ServiceDurationPeriodCode |
Abbreviation that identifies the unit of measure for the coverage or subscription on the fulfillment line. |
Oracle reference 38783496
Steps to enable and configure
You don't need to do anything to enable this feature.