Reopen settlement pending supplier claims when payables invoices are canceled

Reopen supplier claims in the Settlement Pending status when the corresponding Payables invoice is canceled. Maintain accounting consistency by deleting unprocessed SLA events or by creating reversal SLA events during the Close Settled Claims scheduled process.

When a supplier claim moves to a settlement pending status, the application creates accounting events and populates the settlement details in the Payables Interface table. Running the Import Payables Invoices scheduled process imports these details and creates the corresponding AP transaction: a debit memo for AP debit settlements or a Payables invoice for AP default payment settlements. If the Payables invoice is subsequently canceled, then running the Close Settled Claims process reopens the claim and either deletes the unprocessed SLA event or creates a reversal SLA event.

Realize this benefit:

Automatically reopen supplier claims when the associated Payables invoice is canceled, reducing manual effort and helping keep claim and accounting information accurate.

Steps to enable and configure

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Order Management

1. If you haven't implemented Buy Side programs, then refer to the Roadmap for Setting up Buy Side: Supplier Rebates and Roadmap for Setting up Buy Side: Supplier Ship and Debit chapters in the Implementing Channel Revenue Management guide.

Key resources

• For more information on Channel Revenue Management, refer to the Oracle Cloud Readiness content for Order Management.
• Oracle SCM Cloud: Using Supplier Channel Management guide available on the Oracle Help Center.
• Oracle SCM Cloud: Implementing Oracle Channel Revenue Management guide available on the Oracle Help Center.
• Oracle SCM Cloud: REST API for Oracle SCM Cloud, available on the Oracle Help Center.

Access requirements

If you are using custom job roles, then you need to add privileges identified as new in this update as well as validate that you have the previously delivered privileges listed.

Privilege Status	Privilege Name and Code
Existing	Manage Supplier Claims CJM_MANAGE_SUPPLIER_CLAIMS_PRIV
Existing	Close Settled Claims CJM_CLOSE_SETTLED_CLAIMS_PRIV