Chat in Browser UI: Inline Edit Chat Reports

Administrators running chat reports within the Browser UI can now inline edit those chat reports.

24A Inline Edit Chat Reports

24A Inline Edit Chat Reports

Business Benefit:

Efficiency: Administrators can easily update information from within chat reports

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

  • This feature does not require a CX Site upgrade
  • This feature does not require an Engagement Panel update

Access Requirements

  • Chat Administrators