Analytics Service Usage Metrics: Alerting for Sessions Usage

Alert: Admin can set a threshold, and configure an alert in case the sessions (Tier 1/2/3) usage breaches the threshold

Monitoring sessions: Admins will be able to monitor the session usage using daily alerts

How To Setup: Navigate to the Service Metrics dashboard via Admin UI in BUI. Open Sessions reports to configure the alerts for session usage. In the configuration UI, Admin can fill in the necessary details along with alert frequency, which is nothing but the expected alerting frequency when the usage is exceeded, which means for daily frequency, the comparison will be with daily usage against the threshold set, and for monthly it would be monthly usage against the threshold set. Once configured, when the usage exceeds the configured threshold value, an email will be sent to the list of email IDs configured.

Steps on Configuring Alert

Business Benefit:

Ease of session management: Admins can proactively adjust the sessions purchased based on alerts received

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

Alerts should be configured only on a need basis to avoid multiple emails for the same session usage. There is a system-level limit for the number of alerts that can be configured. Include more email IDs rather than adding alert configurations to reach a wider audience.