Leverage UEF client-side library to implicitly create interactions

A UI Events Framework implicit interaction method is provided to allow developers to create interaction records using the standard MCA logic when writing 3rd party applications such as a Media Toolbar. For example, when creating an inbound call integration, you can use the implicit interaction method to trigger the creation of the interaction record associated with the inbound call.

By using the implicit interaction method API provided through the UI Events Framework, custom MCA integrations can capture interaction data within the UI layer with less need to write backend REST API calls or other complex logic.

Steps to Enable

Leverage the Visual Builder Studio to expose your applications. To learn more about extending your application using Visual Builder, visit Oracle Help Center > your apps service area of interest > Books > Configuration and Extension.

Please, check on VideoHub for steps to enable and how-to.