Generative AI for Authoring Interviews

Displays suggestions generated by artificial intelligence to the author of Fusion Interviews during the authoring experience.

Business Benefits:

• Speed up Interview authoring by quickly creating first draft content
• Peace of mind that AI generated content will be reviewed before it is used by live agents
• Choose when to enable for business based on your organization’s AI policy

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Service