PHP Upgrade: Support Multiple PHP Versions

The product areas supporting PHP 8.3 in 24C release are

Analytics
- The admins have the ability to choose the PHP version from the dropdown for customizations on Reports using PHP scripts.
- The admins can know the PHP version of the scripts used in the reports via the Report Management canned report.

Analytics - Custom Script editor

Analytics - Report Management report

Scripts Custom
- File Manager: Provides the ability to upload scripts written in PHP 8.3 to PHP 8.3 folder.
- Ability to copy files of PHP 5.6 folder to PHP 8.3 folder.
- Ability to Activate/Deactivate a particular file from File Manager.
- The metadata file will display the PHP version of each script available in the File Manager.

File Manager: PHP Folders

File Manager - Metadata file

Object Event Handlers
- The admins have the ability to choose the PHP version from the dropdown for CPMs.
- The admins can know the PHP version of the scripts used in the CPM via a canned report.

Process Designer (CPM Editor)

CPM Versio Report

Customer Portal
- The admins have the ability to choose the PHP Version from the dropdown from the Customer Portal Admin page.
- The Version Info widget will show the PHP versions in different environment.

Customer Portal - Admin Page

Customer Portal - Version Info Widget

Business Value:

Flexibility: Multiple PHP versions allow the customers to upgrade their base PHP version on their timeline and under their control.
Advanced PHP version: PHP 8.3 is sustainable, easier to upgrade, and secure.

You don't need to do anything to enable this feature.

The Oracle Service Cloud site should be upgraded to 24C version to take benefit of the multiple PHP versions.
The Customer Portal Framework should be updated to CP Version 3.11 to have multiple PHP versions in Customer Portal customization.

The migration guide for migrating the customizations to PHP 8.3 lists several patterns identified while migrating the internal modules to PHP 8.3 version.