Audit Log on Proposed Answer

Answers proposed from incidents now have incident numbers associated in the audit log in BUI

Audit log of proposed answer

Audit log of proposed answer

Business Value:

Proposed answers can be traced to understand which incident led to their creation, understand the root question and update content if needed.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

This feature requires an upgrade to 25A.