Automated Campaign creation in Responsys

This feature will automatically create the necessary Campaign in Responsys with the desired campaign properties upon activation of the B2C Service Responsys integration.T

  • A new configurator screen to provide the Responsys credentials and choose the Country code.
  • The Campaign with below properties will be created in Responsys.
    • Campaign Name: OSVC_SMS
    • Folder: OSVC_FOLDER
    • Profile: OSVC_PROFILE
    • Code & Country: <Chosen country codes>
    • Campaign Content: ${OSVC_MSG}
    • Purpose: Transactional
    • Template: DirectAPINotification

Summary screen with Campaign details

Summary screen with Campaign details

Business Value:

  • Efficiency: Eliminates the need to manually create the Campaign in Responsys by an admin and quickens the process.
  • Accuracy: Eliminates human error in Campaign creation and ensures the integration is successful in the first attempt.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

This feature is part of the 3.25.02.14-b0001 - BUI Mar i release and will be pushed to non-production sites on 2/20/2025 and to production sites on 3/6/2025.

Key Resources