Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Module Feature Notes
08 SEP 2025 Knowledge Foundation Grid View for Top Answers Widget on CP page This feature requires an upgrade to CX 25B or later.
08 SEP 2025 Knowledge Advanced Additional Reports on Knowledge Overview Dashboard This feature requires an upgrade to CX 25B or later.
08 SEP 2025 Knowledge Advanced Content type limitation removal This feature requires an upgrade to CX 25B or later.
08 SEP 2025 Knowledge Advanced Open Articles from Knowledge Search in new tabs This feature requires an upgrade to CX 25B or later.
19 MAY 2025     Created initial document.