Revision History
This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:
Date | Module | Feature | Notes |
---|---|---|---|
08 SEP 2025 | Knowledge Foundation | Grid View for Top Answers Widget on CP page | This feature requires an upgrade to CX 25B or later. |
08 SEP 2025 | Knowledge Advanced | Additional Reports on Knowledge Overview Dashboard | This feature requires an upgrade to CX 25B or later. |
08 SEP 2025 | Knowledge Advanced | Content type limitation removal | This feature requires an upgrade to CX 25B or later. |
08 SEP 2025 | Knowledge Advanced | Open Articles from Knowledge Search in new tabs | This feature requires an upgrade to CX 25B or later. |
19 MAY 2025 | Created initial document. |