Find Article Owners by Context
A new “Owner Email” column can be added to the article list page through column management.
- Disambiguates article owners in knowledge bases where multiple authors share the same username.
- Quick Access to the owner of the article retrieved.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
Simply add this field to your list page view from the "column management" page and then filter by an author's name or email address.