Analytics: Export All Records from BUI
The Export All Records enhancement enables agents to export large volumes of report data directly from the Browser User Interface (BUI). Agents can now export up to 100,000 rows or 100 MB of data per report into a CSV file for analysis outside of Service Cloud.
Business Values:
- Streamlined Data Export: Easily export large sets of report data in a single action, avoiding the need to export multiple smaller files.
- Simplified Analysis: Exported CSV files can be analyzed with external tools and shared across teams, supporting deeper insights.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
This feature does NOT require an upgrade to 25C. This feature is available in the BUI AUG II release, available on non-production sites on Aug 8, 2025 and production sites on Aug 22nd, 2025.