Notification Assistant available as a Workflow Agent

The Notification Assistant is a seeded runnable AI workflow agent in AI Agent Studio that can send notifications related to various CRM business objects to be delivered as email notifications.  It helps provide other agentic service workflows with the ability to deliver notifications to email notification channel, eliminating the need for each workflow to handle the details of message delivery.

This AI agent is an updated version of the existing Notification Assistant that was released in 25D. The pre-existing Notification Assistant is a supervisor agent whereas this new 26A agent is a workflow-based agent which provides better integration capability with other AI Agent Teams with REST API triggers and improved performance.

Steps to enable and configure

You don't need to do anything to enable this feature.

Access requirements

Developer access to AI Agent Studio