One of your ideas has been delivered from your suggestion.Letter Extract Background Process Expanded to Include Additional Accounts

The Letter Extract (C1-LTPEX) batch control now also retrieves accounts whose linked service agreements are in any status other than 'Cancelled'. Previously, only accounts with active service agreements were retrieved.

This enables letter generation for a wider range of customer accounts.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

  • The functionality documented here was delivered in version 24A through Maintenance Pack ­­6.31.0 (Bug 37656073).
  • The functionality documented here was delivered in version 24B through Maintenance Pack ­­6.14.0 (Bug 37656074).
  • The functionality documented here was delivered in version 24C through Maintenance Pack ­­5.1.0 (Bug 37656077).
  • The functionality documented here was delivered in version 25.4 through Maintenance Pack ­­2.1.0 (Bug 36756078).