Service Program Portal
The Service Program page has been converted to a portal, leveraging a more flexible user interface metaphor. The portal supports a more comprehensive list of configuration entities referencing a service program. It also enforces the defaulting of an application service.
In addition, a standard Service Portal Query portal is provided to searching service program records.
Converting the Service Program page to a portal allows for a better user experience when reviewing configurations referencing service programs. There is no impact to existing extensions with this enhancement.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
A new Service Program business object and a new Determine BO algorithm linked to the Maintenance Object were introduced as part of this feature. The base business object includes all the user interface behavior designed for the new portal. If your implementation has introduced your own CM business object and CM Determine BO algorithm, you should review your business object's configuration and align it with the base business object.
Upgrade scripts ensure that users with Read access to the existing application service will have access to the new application service associated with the new portal. The table below lists the existing and new application services.
| Object | New Application Service | Access Added to any User Groups with this Application Service / Read Access |
|---|---|---|
| Service Program Query Portal | F1SVCPQ | CILESVCP |
| Service Program Portal | F1SVCPG | CILESVCP |
Note that any existing bookmarks for this page will take you to the previous version of the page. You need to take the following actions to move the bookmark to the new page:
- Click the bookmark. Take note of the Service Program.
- Navigate to the Service Program portal via the menu.
- Search for and select the Service Program you noted from your bookmark.
- Delete the existing bookmark from the Bookmark dashboard zone.
- Click the Bookmark page action button to add a bookmark for this record for the new page.