Insight Type - Prepaid Billing Enrollment

You can use the Prepaid Billing Enrollment (C1-PBILLENRL-LIST) insight type to surface a prepaid billing enrollment contextual insight for a customer in Oracle Customer Experience for Utilities.

Contextual insights can help elevate customer service interactions by providing additional information about the customer in the most appropriate screens.

Steps to Enable

To enable this feature, refer to the Insight Groups section of the Administrative User Guide for more information.