Send Device Grouping Information on Enrollment Synchronization

Currently the application is designed to maintain a consistent flow of information with external systems, such as an Edge DERMS triggered by key activities related to a customer's engagement with demand response programs and their associated assets. The application automatically sends customer and asset information to external systems when a customer enrolls to or unenrolls from a program, and also if there are updates made to the customer's contact details, program subscription and controllable device.

The customer asset synchronization request has been updated to include the most current entity group code for a device. This is based on a new master configuration that lets you specify which group code categories should be synchronized with external systems.

This ensures that external systems receive comprehensive and up-to-date information about a device's group affiliations. By embedding this key contextual information directly in the standard outbound message, the feature ensures that all connected systems now have a unified, accurate view of a device's status and its associated groups. These group codes can be leveraged by external systems (like Edge DERMS) to execute targeted events on specific set of customer populations and also to generate precise reports, leading to more intelligent and coordinated device management across the entire ecosystem.

Steps to Enable

You don't need to do anything to enable this feature.