Oracle Field Service Integration - Forms for Questionnaire Service History Type

The Oracle Utilities Work and Asset Cloud Service-Oracle Field Service integration Admin Sync optionally generates an Oracle Field Service Form for each Questionnaire Service History Type. If a form already exists for a questionnaire service history type, the content of the form is replaced using the current service history type details in Oracle Utilities Work and Asset Cloud Service.  

This makes it simpler to customize the entry of service histories in Oracle Field Service.

Steps to Enable

To enable this feature, refer to the Configuring Lookups, Error Handling, and Email Notifications section of the Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Configuration Guide for more information.

Tips And Considerations

In a future release, the Planned Service History and Asset Service History pages in the Oracle Field Service accelerator for Oracle Utilities Work and Asset Cloud Service will allow Oracle Field Service Forms to be used to enter service histories.