Oracle Fusion Field Service Integration

Field work initiated in Oracle Utilities Customer Cloud Service can be sent to Oracle Fusion Field Service. Field workers can record connections, disconnections, meter readings, installations, removals, and other work details in Oracle Fusion Field Service.

When the field activity is complete, Oracle Fusion Field Service sends the recorded details to Oracle Utilities Customer Cloud Service to update its records.

This integration enables support for end-to-end field work processing across Customer Cloud Service and Oracle Fusion Field Service.

Steps to enable and configure

Refer to the Oracle Utilities Customer Cloud Service Integration to Oracle Fusion Field Service Configuration Guide and the Oracle Fusion Field Service Configurations for Oracle Utilities Customer Cloud Service Integration to Oracle Fusion Field Service Setup Guide.

Key resources