One of your ideas has been delivered from your suggestion.Display Historical Service Histories, Measurements, and Activities on Mobile Changes

The existing  Get Asset Details (W1GAstDtlBNo) inbound web service has been enhanced to provide callers with the following options:

  • No Service History, Measurements, and Activity History. This is the default behavior when callers don't explicitly specify when calling the service. This was the service's behavior prior to this change.
  • Only Service History, Measurements, and Activity History without the other existing asset details.
  • Service History, Measurements, and Activity History with the other existing asset details.
  • When callers want to retrieve Service History, Measurements, and Activity History, they can specify many filters, for example, number of months' worth of data, Service Category, Service History Type, and Measurement Type.
  • When retrieving Service History, callers can choose to retrieve all Questions and Answers if a service history is a questionnaire, as part of this call or not. If they choose no, this service returns an indicator for each retrieved Service History whether there are Questions and Answers and then the caller can choose to call the Get Question and Answer IWS below for a given Service History if needed.

A new Get Question and Answer (W1GetQstnAns) inbound web service has been created which returns the questions and answers for a specific Service History.

This allows external systems to retrieve service history, measurements, and work history data for a more complete picture of an asset.

Steps to Enable

You don't need to do anything to enable this feature.