A Special Consideration for EPM-ARCS Model Imports

Here's how to resolve an error that may occur during the import of delivered-content models for EPM-ARCS.

All delivered-content models for EPM-ARCS use an entitlement that's imported the first time you import any of the models. The entitlement contains a list of sensitive EPM-ARCS roles. If any of these roles haven't been assigned to EPM-ARCS users, the import job fails. An error message identifies the unassigned roles, referring to them as access points that don't exist in the data available for model analysis. To fix this:

  1. Create a fictional EPM-ARCS user.

  2. Assign that user either the Viewer or User role, and all the application roles identified in the error message.

  3. Run the EPM-ARCS External Access Synchronization job (see Set Up Data Sources).

  4. Run the Global User Synchronization job (see Configure Global Users).

  5. Import the models again.