Oracle CX
Understanding File-Based Data Import and Export for CX Sales and B2B Service

Authors: Brian Casey, Carl Casey, Rakesh Chaudhary, Rob Cooper, Vimmika Dinesh, Gill Kenneweg, Robyn King, Peggy Larson, Rinku Mohapatra, Ramana Murthy, Carmen Myrick, Lynn Raiser, Prashanth Rayakar, Steve Safru, Charles Siegel, Rick Stober, Abhishek Sura, Vijay Tiwary, Jiri Weiss, Judy Wood