Implement Sales Assistant for CX Sales Mobile

Sales assistant is an individual chatbot that you can use to help you perform your daily sales-related tasks. Using your phone, you can ask questions or commands to the sales assistant and it retrieves the information, or acts on your requests. It reduces manual data entry, and makes it easier to view and update sales records through text or voice commands.

To enable sales assistant for CX Sales Mobile, follow the steps in these two topics: Set Up Oracle Sales Assistant for CX Sales Mobile and Enable Sales Assistant for CX Sales Mobile.

You can create a new or modify an existing welcome message with some suggestions of what sales representatives can do and say to the sales assistant which are relevant to your business. Modify the message in the Oracle Sales Assistant Common Configuration Tool within Application Composer by following the steps in this topic: Edit Strings in Oracle Sales Assistant Common Configuration Tool