1. REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience
  2. Tasks

Action Plans REST Endpoints

Action Plans
The action plans resource is used to view, create, update, and delete the details of an action plan created by an agent. An action plan is a series of steps or a sequence of events that may be required to carry out a certain task.
Add an action to a parent business object
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/addActionToObject
Adds adhoc actions to action plans
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/addAdhocActiontoActionPlan
Create an action plan
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans
Delete an action plan
Method: delete
Path: /crmRestApi/resources/11.13.18.05/actionplans/{ActionPlanId}
Get all action plans
Method: get
Path: /crmRestApi/resources/11.13.18.05/actionplans
Get an action plan
Method: get
Path: /crmRestApi/resources/11.13.18.05/actionplans/{ActionPlanId}
Get attribute mappings for the given action plan or action
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/getActionMappings
Get process access token
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/getProcessAccessToken
Recreates the underlying business object
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/recreateObjectForActionPlanAction
Refresh an action plan
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/refreshActionPlan
Refresh an action plan action
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/refreshActionPlanAction
Refresh an action plan through signals
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/processSignalObject
Update an action plan
Method: patch
Path: /crmRestApi/resources/11.13.18.05/actionplans/{ActionPlanId}
Update object details
Method: post
Path: /crmRestApi/resources/11.13.18.05/actionplans/action/updateObjectDetailsToPlan