• Subcategories:
• Channel Resources
• Sender Identification Priorities

Channels REST Endpoints

Sort by

Task Path Method

Channels

The channels resource is used to view, create, update, and delete the forms of communication by which you listen and respond to your customers. Channels refer to all the available sources of social messaging, incoming service requests and outgoing responses, that are monitored and processed. Some examples of channels are email, phone, twitter, and Facebook.

Create a channel

Method: post

Path: /crmRestApi/resources/11.13.18.05/channels

Delete a channel

Method: delete

Path: /crmRestApi/resources/11.13.18.05/channels/{ChannelId}

Get a channel

Method: get

Path: /crmRestApi/resources/11.13.18.05/channels/{ChannelId}

Get all channels

Method: get

Path: /crmRestApi/resources/11.13.18.05/channels

Update a channel

Method: patch

Path: /crmRestApi/resources/11.13.18.05/channels/{ChannelId}