• Subcategories:
• Large Object (LOB) Attributes - MessageContent

Chat Transcripts REST Endpoints

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Task Path Method

Chat Transcripts

The chat transcripts resource is used to view transcripts of chat interactions that agents have had with customer contacts.

Delete a chat transcript

Method: post

Path: /crmRestApi/resources/11.13.18.05/chatTranscript/action/deleteChatTranscript

Get a chat transcript

Method: get

Path: /crmRestApi/resources/11.13.18.05/chatTranscript/{chatTranscriptUniqID}

Get all chat transcripts

Method: get

Path: /crmRestApi/resources/11.13.18.05/chatTranscript