Similar Service Requests REST Endpoints
List of Values/Similar Service Requests
The similar service requests resource is used to view the list of similar service requests for a given service request.
- Add feedback for a similar service request
- Method: postPath:
/crmRestApi/resources/11.13.18.05/similarSRs/action/addFeedback
- Call an AI action
- Method: postPath:
/crmRestApi/resources/11.13.18.05/similarSRs/action/invokeAIAction
- Configure similar service request
- Method: postPath:
/crmRestApi/resources/11.13.18.05/similarSRs/action/getSimilarSRConfig
- Get a similar service request
- Method: getPath:
/crmRestApi/resources/11.13.18.05/similarSRs/{similarSRsUniqID}
- Get all similar service requests
- Method: getPath:
/crmRestApi/resources/11.13.18.05/similarSRs
- Get all similar service requests
- Method: postPath:
/crmRestApi/resources/11.13.18.05/similarSRs/action/findSimilarSRs