Omnichannel Properties REST Endpoints

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Omnichannel Properties

The omnichannel properties resource is used to create, get, and delete properties pertinent to channel types. Each channel type is described as real-time or non-real-time and designated to a media type.

Create an omnichannel property

Method: post

Path: /crmRestApi/resources/11.13.18.05/omniChannelProps

Delete an omnichannel property

Method: delete

Path: /crmRestApi/resources/11.13.18.05/omniChannelProps/{ChannelPropId}

Get all omnichannel properties

Method: get

Path: /crmRestApi/resources/11.13.18.05/omniChannelProps

Get an omnichannel property

Method: get

Path: /crmRestApi/resources/11.13.18.05/omniChannelProps/{ChannelPropId}

Update an omnichannel property

Method: patch

Path: /crmRestApi/resources/11.13.18.05/omniChannelProps/{ChannelPropId}