• Subcategories:
• Large Object (LOB) Attributes - CallRecording
• Phone Transcript Messages

Phone Calls REST Endpoints

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Task Path Method

Phone Calls

The phone calls are details of real-time voice and video conversations between agents and business contacts.

Create a phone call

Method: post

Path: /crmRestApi/resources/11.13.18.05/phoneCalls

Delete a phone call

Method: delete

Path: /crmRestApi/resources/11.13.18.05/phoneCalls/{CallId}

Get a phone call

Method: get

Path: /crmRestApi/resources/11.13.18.05/phoneCalls/{CallId}

Get all phone calls

Method: get

Path: /crmRestApi/resources/11.13.18.05/phoneCalls

Update a phone call

Method: patch

Path: /crmRestApi/resources/11.13.18.05/phoneCalls/{CallId}