Technician Preferences REST Endpoints

Sort by

Task Path Method

Technician Preferences

Technician preferences captures information of the required or preferred technician at a customer site. It also records whether a technician is forbidden. These preferences can by identified and sent with the work order to Oracle Field Service and will be taken into consideration when assigning activities to technicians. These preferences can be identified for an account or a service profile.

Create a technician preference

Method: post

Path: /crmRestApi/resources/11.13.18.05/serviceTechnicianPreferences

Delete a technician preference

Method: delete

Path: /crmRestApi/resources/11.13.18.05/serviceTechnicianPreferences/{TechnicianPreferenceId}

Get a technician preference

Method: get

Path: /crmRestApi/resources/11.13.18.05/serviceTechnicianPreferences/{TechnicianPreferenceId}

Get all technician preferences

Method: get

Path: /crmRestApi/resources/11.13.18.05/serviceTechnicianPreferences

Update a technician preference

Method: patch

Path: /crmRestApi/resources/11.13.18.05/serviceTechnicianPreferences/{TechnicianPreferenceId}