Get a service request tag

get

/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequestTags/{serviceRequestTags_id}

Request

Path Parameters
  • This path parameter maps to the following field defined in the Service Request Tags REST resource:
    1. id: The unique identifier of the tag's association with the object.
Query Parameters
  • Restricts the resource fields. Only the specified fields and mandatory system fields are returned.

There's no request body for this operation.

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Response

Default Response

A single item response
Body ()
Root Schema : serviceRequestTags_item-response
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Nested Schema : oraCxServiceCoreSrMgmt.ServiceRequestTag_item
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Nested Schema : Service Request Tag
Type: object
Title: Service Request Tag
Service request tags are keywords or terms assigned to a service request that help in describing and classifying the service request.
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Nested Schema : oraCxServiceCoreCommon.ObjectTag_abstract-item
Type: object
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Nested Schema : oraCxServiceCoreSrMgmt.ServiceRequestTag_item-allOf[2]
Type: object
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Nested Schema : __busObj_context
Type: object
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Nested Schema : serviceRequest
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Nested Schema : Service Request
Type: object
Title: Service Request
A service request is a document to track a request from a worker for a service from the time the worker makes the request until the request is resolved.
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  • Title: Created By
    Read Only: true
    The user who created the record.
  • Title: Service Request ID
    Read Only: true
    The unique identifier of the service request record.
  • Title: Reference Number
    Read Only: true
    The unique number that's used to identify a service request. You can edit the service request number to a format that's best suitable to your organizational requirements.
  • Title: Created On
    Read Only: true
    The date and time when the record was created.
Nested Schema : $context
Type: object
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Nested Schema : tag
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  • Tag
    Title: Tag
    Service request tags are used to manage keywords or terms assigned to a service request. Service request tags help in describing and classifying a service request.
  • __busObj_context
Nested Schema : Tag
Type: object
Title: Tag
Service request tags are used to manage keywords or terms assigned to a service request. Service request tags help in describing and classifying a service request.
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Examples

The following example shows how to get a service request tag by submitting a GET request on the REST resource.

cURL Command

curl -X GET --location 'https://servername.fa.us2.oraclecloud.com/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequestTags/300100542250072' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <token>

Example of Response Body

The following example shows the contents of the response body in JSON format.

{
    "id": "300100542250072",
    "createdBy": "SALES_ADMIN",
    "timeCreated": "2021-04-28T10:32:20Z",
    "$id": "300100542250072",
    "$context": {
        "etag": "1",
        "links": {
            "$self": {
                "href": "https://servername.fa.us2.oraclecloud.com/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1:17/serviceRequestTags/300100542250072"
            }
        }
    },
    "tag": {
        "id": "300100542250073",
        "value": "OTBI_Tag1",
        "administratorCreatedFlag": false,
        "$id": "300100542250073",
        "$context": {
            "etag": "1",
            "links": {
                "$self": {
                    "href": "https://servername.fa.us2.oraclecloud.com/api/boss/data/objects/ora/cxServiceCore/common/v1:17/tags/300100542250073"
                }
            }
        }
    },
    "serviceRequest": {
        "id": "300100542611201",
        "number": "SR0000052105",
        "$id": "300100542611201",
        "$context": {
            "links": {
                "$self": {
                    "href": "https://servername.fa.us2.oraclecloud.com/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1:17/serviceRequests/300100542611201"
                }
            }
        }
    }
}
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