Synchronize work order status from FFS activities

post

/crmRestApi/resources/11.13.18.05/customerWorkOrders/{WoNumber}/action/processStatusUpdate

This method updates the work order status based on the statuses of the Field Service activities.

Request

Path Parameters
  • The alternate unique identifier of the work order. This value is system-generated, and is configured in the work order profile options SVC_WO_NUMBER PREFIX and SVC_WO_NUMBER_FORMAT. The default configuration is WO0000000000.
Header Parameters
  • If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
  • The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
Supported Media Types
Request Body - application/vnd.oracle.adf.action+json ()
Root Schema : schema
Type: object
Show Source
  • The unique identifier of the Field Service activity that triggered the synchronization.
  • The status of the Field Service activity that triggered the synchronization.
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Response

Default Response

The following table describes the default response for this task.
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