Get a channel associated with a channel type
get
/crmRestApi/resources/11.13.18.05/serviceChannelTypesLOV/{LookupCode}/child/svcChannelLookups/{ChannelId}
Request
Path Parameters
-
ChannelId(required): integer(int64)
The value of this parameter could be a hash of the key that is used to uniquely identify the resource item. The client should not generate the hash key value. Instead, the client should query on the collection resource with a filter to navigate to a specific resource item. For example: products?q=InventoryItemId=
-
LookupCode(required): string
The value of this parameter could be a hash of the key that is used to uniquely identify the resource item. The client should not generate the hash key value. Instead, the client should query on the collection resource with a filter to navigate to a specific resource item. For example: products?q=InventoryItemId=
Query Parameters
-
dependency: string
This parameter specifies dependencies which are fields that are set before and rolled back after generating the response. Generally they are used to preview the effects of an attribute change. The fields specified in this parameter are always set in the resource instance in question. When a child resource collection is requested and the parameter is set, the fields will be set in the parent resource instance before generating the resource collection payload. The value of this query parameter is a set of dependency fields. Example: dependency=ProductId=2
Format: <attr1>=<val1>,<attr2>=<value2> -
expand: string
When this parameter is provided, the specified children are included in the resource payload (instead of just a link). The value of this query parameter is "all" or "". More than one child can be specified using comma as a separator. Example: ?expand=Employees,Localizations. Nested children can also be provided following the format "Child.NestedChild" (Example: ?expand=Employees.Managers). If a nested child is provided (Example: Employees.Managers), the missing children will be processed implicitly. For example, "?expand=Employees.Managers" is the same as "?expand=Employees,Employees.Managers" (which will expand Employees and Managers).
-
fields: string
This parameter filters the resource fields. Only the specified fields are returned, which means that if no fields are specified, no fields are returned (useful to get only the links). If an indirect child resource is provided (Example: Employees.Managers), the missing children will be processed implicitly. For example, "?fields=Employees.Managers:Empname" is the same as "?fields=;Employees:;Employees.Managers:Empname" (which will only return the "Empname" field for Managers). the value of this query parameter is a list of resource fields. The attribute can be a direct (Example: Employees) or indirect (Example: Employees.Managers) child. It cannot be combined with expand query parameter. If both are provided, only fields will be considered.
Format: ?fields=Attribute1,Attribute2
Format for fields in child resource: ?fields=Accessor1:Attribute1,Attribute2 -
links: string
This parameter can be used to show only certain links while accessing a singular resource or a resource collection. The parameter value format is a comma-separated list of : <link_relation>
Example:
self,canonical -
onlyData: boolean
The resource item payload will be filtered in order to contain only data (no links section, for example).
Header Parameters
-
Metadata-Context:
If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
-
REST-Framework-Version:
The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
There's no request body for this operation.
Back to TopResponse
Supported Media Types
- application/json
Default Response
The following table describes the default response for this task.
Headers
-
Metadata-Context:
If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
-
REST-Framework-Version:
The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
Root Schema : serviceChannelTypesLOV-svcChannelLookups-item-response
Type:
Show Source
object
-
AccessToken: string
Title:
Access Token
Maximum Length:400
The access token used for the channel. -
AccountName: string
Title:
Account Name
Maximum Length:400
The name of the account associated with the channel. -
APIId: string
Title:
API
Maximum Length:400
The unique identifier of the channel API. -
APIPassword: string
Title:
API Password
Maximum Length:400
The password for the channel API. -
APIVersion: string
Title:
API Version
Maximum Length:400
The API version of the channel. -
AuthenticationURL: string
Title:
Authentication URL
Maximum Length:1000
The channel authentication URL. -
AuthorizationURL: string
Title:
Authorization URL
Maximum Length:1000
The channel authorization URL. -
AuthToken: string
Title:
Authorization Token
Maximum Length:400
The authorization token used for the social channel. -
BUOrgId: integer
(int64)
Title:
Business Unit ID
The unique identifier of the business unit associated with the channel. -
BusinessUnitName: string
Title:
Business Unit Name
Maximum Length:255
The name of the business unit associated with the channel. -
ChannelId: integer
(int64)
Title:
Channel
Read Only:true
The unique identifier of the communication channel. -
ChannelShortName: string
Title:
Channel Code
Maximum Length:450
The short name of the channel. -
ChannelTypeCd: string
Title:
Channel Type
Maximum Length:30
The type of the communication channel. -
ChannelTypeCdLovSwitcher: string
Read Only:
true
The name of the channel type list of values picker. -
CreatedBy: string
Title:
Created By
Read Only:true
Maximum Length:64
The user who created the channel. -
CreationDate: string
(date-time)
Title:
Creation Date
Read Only:true
The date when the channel was created. -
CustomerTypeCd: string
Title:
Customer Type
Maximum Length:30
The type of customers expected to send a message to the channel, such as Consumer, Business, or Both. -
DeleteFlag: boolean
Read Only:
true
Indicates whether the channel has been deleted. -
DisplayName: string
Title:
Display Name
Maximum Length:400
The display name of the communication channel. -
EnabledFlag: boolean
Title:
Active
Maximum Length:1
Default Value:true
Indicates whether the channel is active. -
EndPoint: string
Title:
Endpoint
Maximum Length:1000
The endpoint of the channel. -
IncludeSenderEmailFlag: boolean
Title:
Include Sender Email
Maximum Length:1
Default Value:false
Indicates whether the sender's email address should be included in the outbound message. -
IncludeSenderNameFlag: boolean
Title:
Include Sender Name
Maximum Length:1
Default Value:false
Indicates whether the sender's name should be included in the outbound message. -
LastUpdateDate: string
(date-time)
Title:
Last Updated Date
Read Only:true
The date when the channel was last updated. -
LastUpdatedBy: string
Title:
Last Updated By
Read Only:true
Maximum Length:64
The user who last updated the channel. -
LastUpdateLogin: string
Title:
Last Update Login
Read Only:true
Maximum Length:32
The login of the user who last updated the channel. -
links: array
Links
Title:
Links
The link relations associated with the resource instance. -
MultipleMatchesActionCd: string
Title:
If Multiple Matches Found for Sender
Maximum Length:30
The action the application should take if multiple matches are found for the message sender, such as Select None or Select First Match. -
NetworkTypeCd: string
Title:
Network
Maximum Length:30
The social network associated with the channel. -
NoMatchActionCd: string
Title:
If No Matches Found for Sender
Maximum Length:30
The action the application should take if no matches are found for the message sender, such as Nothing or Create Contact. -
OpenSrCount: integer
Read Only:
true
The number of service requests associated with the channel that are neither deleted nor closed. -
OriginalSystemReference: string
Title:
Original System
Maximum Length:255
The original system of reference for a channel that was imported. -
Port: string
Title:
Port
Maximum Length:10
The port associated with the channel. -
PrivatePToPAllowedFlag: boolean
Title:
Private Conversation Allowed
Maximum Length:1
Default Value:true
Indicates whether the channel allows private messages. -
PurposeCd: string
Title:
Purpose
Maximum Length:30
The purpose of the channel such as Support, Sales, Inquiry. -
RefreshToken: string
Title:
Refresh Token
Maximum Length:400
The refresh token used for the social channel. -
SourceCd: string
Title:
Source Code
Maximum Length:30
Default Value:ORA_SVC_ADMIN_UI
The source interface for the channel creation. -
StripeCd: string
Title:
Stripe Code
Maximum Length:30
The application stripe of the channel. -
TokenAccessURL: string
Title:
Token Access URL
Maximum Length:1000
The channel token access URL. -
TokenRequestURL: string
Title:
Token Request URL
Maximum Length:1000
The URL to pass a token request on the channel. -
UpdateFlag: boolean
Read Only:
true
Indicates whether the channel has been updated.
Nested Schema : Links
Type:
array
Title:
Links
The link relations associated with the resource instance.
Show Source
Nested Schema : link
Type:
Show Source
object
-
href: string
Title:
hyperlink reference
The URI to the related resource. -
kind: string
Title:
kind
Allowed Values:[ "collection", "item", "describe", "other" ]
The kind of the related resource. -
name: string
Title:
name
The name of the link to the related resource. -
properties: object
properties
-
rel: string
Title:
relation
Allowed Values:[ "self", "lov", "parent", "canonical", "child", "enclosure", "action", "custom" ]
The name of the relation to the resource instance. Example: self.
Nested Schema : properties
Type:
Show Source
object
-
changeIndicator: string
Change indicator or the ETag value of the resource instance.
Links
- BusinessUnitLOV
-
The list of values containing the unique identifiers of the business units.
- ChannelTypeCdLOV
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DORA_SVC_CHANNEL_TYPE_CD
The list of values indicating the channel type such as ORA_SVC_CHAT, ORA_SVC_EMAIL. - finder:
- CustomerTypeCdLookup
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DORA_SVC_CUSTOMER_TYPE_CD
The list of values indicating the customer type associated with the channel such as ORA_SVC_BUSINESS, ORA_SVC_CONSUMER, ORA_SVC_BOTH. - finder:
- MultipleMatchesActionCdLookup
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DORA_SVC_MULT_MATCHES_ACTION_CD
The list of values indicating the action the application should take if multiple matches are found for the sender of the message. - finder:
- NetworkTypeCdLOV
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DHZ_INSTANT_MESSENGER_TYPE
The list of values indicating the social network type such as TWITTER, FACEBOOK, ORA_HZ_YOUTUBE. - finder:
- NoMatchActionCdLookup
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DORA_SVC_NO_MATCH_ACTION_CD
The list of values indicating the action the application should take if no matches are found for the sender of the message. - finder:
- PurposeCdLookup
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DORA_SVC_CHANNEL_PURPOSE
The list of values indicating the purpose of using the channel such as SUPPORT, SALES. - finder:
- SourceCdLOV
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DORA_SVC_SOURCE_CD
The list of values indicating the source for the channel creation, such as the Administrator UI. - finder:
- StripeCdLOV
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DORA_SVC_STRIPE_CD
The list of values to indicate the application stripe such as ORA_SVC_CRM, ORA_SVC_HRHD, ORA_SVC_ISR. - finder:
- YesNoLOV
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DYES_NO
The list of values indicating if the user's email should be included when sending a message using the channel. - finder:
Examples
The following example shows how to get a channel lookup type by submitting a GET request on the REST resource using cURL.
cURL Command
- curl -u <username:password> \ -X http://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/serviceChannelTypesLOV/ORA_SVC_CHAT/child/svcChannelLookups/100100104291162
Example of Response Body
The following example shows the contents of the response body in JSON format.
{
"ChannelId": 100100104291162,
"ChannelTypeCd": "ORA_SVC_CHAT",
"NetworkTypeCd": null,
"AccountName": "Chat",
"DisplayName": "Chat",
"PrivatePToPAllowedFlag": true,
"OriginalSystemReference": null,
"EnabledFlag": true,
"CreatedBy": "SEED_DATA_FROM_APPLICATION",
"CreationDate": "2017-06-26T20:17:51.972+00:00",
"LastUpdatedBy": "SEED_DATA_FROM_APPLICATION",
"LastUpdateDate": "2019-03-19T03:21:25.273+00:00",
"LastUpdateLogin": "-1",
"EndPoint": null,
"Port": null,
"APIVersion": null,
"APIId": null,
"APIPassword": null,
"AuthenticationURL": null,
"AuthorizationURL": null,
"TokenRequestURL": null,
"TokenAccessURL": null,
"AccessToken": null,
"RefreshToken": null,
"AuthToken": null,
"OpenSrCount": null,
"ChannelTypeCdLovSwitcher": "LOV_ChannelTypeCd",
"StripeCd": "ORA_SVC_CRM",
"BUOrgId": null,
"BusinessUnitName": null,
"UpdateFlag": true,
"DeleteFlag": true,
"PurposeCd": "SUPPORT",
"CustomerTypeCd": "ORA_SVC_BOTH",
"MultipleMatchesActionCd": "ORA_SVC_NONE",
"NoMatchActionCd": "ORA_SVC_NO_ACTION",
"IncludeSenderNameFlag": false,
"IncludeSenderEmailFlag": false,
...
}