Configure SCM Installed Base Assets

As part of the integration with SCM Installed Base Assets, you need to make Oracle Fusion products manageable as SCM Installed Base Assets.

**NEED SALES SPECIFIC EXAMPLE** The Digital Customer Service product picker, by default, shows all products flagged as Enabled for Customer Self Service. You must set an additional property in Fusion Service to enable a product to be managed as an Installed Base Asset.

  1. Sign in to Fusion Service as an administrator or setup user.

  2. From the home page, select Product Management, then click the Product Information Management tile.

  3. Click the Tasks drawer icon, and then click the Manage Items link.

    The Manage Items form appears.

  4. Perform a search for your product, then, in the search results, select the link for the product.
  5. In the product detail page, select the Specifications tab, then from the Item Organization list, select Service.

  6. Update the products to make them manageable as Installed Base Assets, locate the Assets area of the view, and do one of the following:

    1. Click the Enable Asset Tracking drop down list and select: Full Lifecycle.

    2. Or, click the Enable Asset Maintenance drop down list, and select Yes.