What happens if I collect a transaction or credit that was canceled in the source application?

The collect transaction process changes the status on the original, collected transaction to Obsolete and sets the new, canceled transaction amount to 0.00 if you have these conditions.

• Collect Cancellations as Zero parameter is Yes

  Set the parameter using the Manage Parameters task in the Setup and Maintenance work area.

• Status is Cancel on the transaction imported into the staging table

If a payment process included the original transaction, then the collection process creates a reversal for inclusion in the next payment batch. When you run the revert process, the payment is reversed and the new transaction with a zero amount is processed accordingly, and no payment is made.