Enable Notifications

Here's how to enable notifications for Digital Sales.

1. Navigate to Setup and Maintenance and select the Sales offering.

2. In the Functional Area pane, select Sales Foundation and click Actions (the down arrow), and select Change Feature Selection from the drop-down list.

3. In the Edit Features: Sales Foundation page, expand the Notifications row.

4. Select the Enable check boxes for the types of notifications you want to enable:

   • Mobile Notifications to enable notifications in CX Sales Mobile.

   • Browser Notifications to enable notifications using the Notifications (Bell) icon at the top of the page.

   • Use Email as a Notification Delivery Channel to enable email notifications.

5. Click Done.

Other configurations:

• You can further configure these options by specifying recipients. See the "Configure Delivery Preferences and Text for a Notification" topic in this chapter for details.

• You can also set appointment and task reminders at the company and user levels, enable drill-down to activity notifications, and enable activity delegation. For more information, see the start with Overview of Activities in the Implementation Reference guide.