Install the Digital Assistants

To enable the integration, you must pull the FADigital Assistant from the Oracle Digital Assistant platform store. The FADigitalAssistant includes the CX Sales skill that's required for activities filtering.

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  1. Sign in to Oracle Digital Assistant as the user granted the administrative privilege.
  2. Click the Navigator.
  3. Expand the Development menu item.
  4. Click Store (callout 1 in the screenshot).
  5. In the Skill Store, search for FADigitalAssistant.
  6. Locate the version that corresponds to your application release, the first four digits of the version number. For example, Version 22.04.30 corresponds to applications version 22A. The last two digits show the FADigitalAssistant version. To see all available versions, click Display all versions of this skill (the square icons) next to the Actions menu.
  7. Click Actions (three vertical dots highlighted by callout 3) and select Pull (callout 4). Detail of the skill store highlighting features described in the text