Enable Users to Administer Oracle Digital Assistant

Before you can set up the integration with the Oracle Digital Assistant (ODA) platform, you must grant one or more users the appropriate permission in the Oracle Identity Cloud Service.

Here's how:

  • Import the users from your sales application into the Oracle Identity Cloud Service (IDCS).

    Although you only need one user to perform the integration and administer the service, you must import all of them.

  • Assign the Service Administrator Role to the user who will be doing the ODA integration.

Import Sales Users into IDCS

  1. Sign in to Oracle Identity Cloud Service.
  2. To import the users, enable user synchronization:
    1. Click Navigator > Oracle Cloud Services
    2. Search for and select the Oracle Applications Cloud instance.
    3. Click the Provisioning tab.
    4. Turn on Enable Provisioning.
    5. In the Select Provisioning Operations section of the page, select the Authoritative Sync check box.
    6. Turn on Enable Synchronization.
    7. Click Save.
  3. Verify that the users are available and synchronized in the application:
    1. Click the Users tab.
    2. Check whether the users are available in the application. If they're not, import the users:
      1. Click the Import tab.
      2. Click Import.

Assign the Service Administrator Role to the User Performing the Integration

  1. While signed in to the Oracle Identity Cloud Service, click Navigator > Oracle Cloud Services.
  2. Search for the application name that starts with idcs-oda.
  3. Open the application.
  4. Click the Applications Roles tab.
  5. Select the Service Administrator role (callout 1 in the screenshot) and click the corresponding menu item (callout 2).

    Assingning users to the ODA Service Administrator role
  6. From the menu, select Assign Users.
  7. Search for the user you want to assign.
  8. Select the user and click OK.