About Key Performance Indicators (KPI)
Sales managers want to track their team's performance so that they can coach and motivate sales representatives to boost sales.
Digital Sales performance feature lets you select key performance indicators (KPI) on your goals or contests. You can use custom KPIs for your team's goals or contests where all the team members compete to get the highest score for a KPI. This helps focus salespeople to complete their high priority tasks as soon as possible.
Oracle provides a number of predefined key performance indicators (KPIs) that sales managers can use when creating goals and contests. Sales administrators can manage and create custom KPIs by following the procedures outlined in the Key Performance Indicators (KPI) chapter of the Implementing Digital Sales guide. Here's a list of the KPIs provided by Oracle.
KPI Name |
This KPI measures the... |
---|---|
Appointments Completed |
Number of appointments completed. |
Appointments Scheduled |
Number of appointments scheduled. |
Call Activities Completed |
Number of call activities completed. |
Calls Made |
Number of calls completed. |
Demos Completed |
Number of demo activities completed. |
Email Activities Completed |
Number of email activities completed. |
Emails Sent |
Number of emails sent. |
Leads Converted |
Number of leads converted. |
Opportunities Created |
Number of opportunities created. |
Opportunities Won |
Number of opportunities won. |
Revenue |
Sum of the revenue for won opportunities. |
Tasks Completed |
Number of tasks completed. |