Campaigns for Your Contacts

If you're part of the marketing campaigns team, you can see the campaigns that were sent to your contacts.

You can also add more campaigns for them from the Contacts work area.

Privileges to View and Add Campaigns

You need to have the following privileges to view and add campaigns for your contacts:

• The View Marketing Integration Campaigns privilege to see the Campaigns panel and the Show Campaigns option in the Action Bar.
• The Manage Marketing Integration Campaign Members privilege to add campaigns for contacts.

Talk to your administrator to get the privileges.

The Campaigns Panel

The Campaigns panel is available in a contact’s foldout view.

The Campaigns panel shows four recent campaigns rolled out to a contact. The most recent one is at the top of the list. The panel shows: Status, Type, Start Date, and End Date of the recent campaigns.

Click View all Campaigns to see the campaigns that have been sent to a contact so far.

Campaign-Related Actions from the Action Bar

• Show Campaigns: In the Action Bar of a contact’s foldout view, type in Show Campaigns to see the campaigns sent to the contact.
• Delete Campaigns: If you want to discontinue a campaign for a contact, you can remove it by selecting the Delete option from Actions.
• Add Campaigns: To add campaigns for a contact, type in Add Campaign in the Action Bar. On the Add Campaign page, search for a campaign using the search list. You can see a list of active campaigns with the details such as Type and Status. Select a campaign and click Add.