1. Using Sales in the Redwood User Experience
  2. Make Yourself Available for a Call

Make Yourself Available for a Call

Set your presence and availability by doing the following:

  1. From the Home page, click any of the tiles, such as Contact, Leads, or Opportunities.

  2. Click the Manage Presence icon as shown in the following example:

    A screen capture of the Manage Presence icon.
Note: To receive and make calls, you must have at least one of the following privileges: Inside Sales, Sales Manager, or Sales VP.