How You Manage Rejected Merge Requests
Merge requests are rejected either manually by a data steward or automatically by the application if the agreement rules are violated. You must login as a data steward to review or restore rejected merge requests in the Duplicate Resolution work area.
As a data steward, you can:
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Review rejected requests: You review the rejected requests by drilling down through their request ID to the Review Merge Request page to find out the rejection reasons.
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Refresh merge request details: You can refresh the merge request so that it has the latest details. For example, one of the records that must be merged could have been deleted after the merge request was created and before the data steward reviewed the merge request. Drill down the merge request, click on the Review Merge Request page to refresh the details of the merge request. Note that this option refreshes the details of the current merge request and does not trigger another merge request. Also, if this merge request is created from duplicate identification batch, it doesn't trigger duplicate identification process to recreate the merge request.
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Restore rejected requests: After reviewing rejected requests, you can correct the rejection reason and then restore rejected requests by clicking Restore on the Review Merge Request page. You can either select a different master record or remove certain records from the merge request and submit the merge request for reprocessing.