Related Guides

You can refer to the related guides listed in the following table to understand more about the tasks covered in this guide.

Title

Description

Implementing Customer Data Management for CX Sales and Fusion Service

Describes how to implement the Customer Data Management components and features for Oracle CX Sales and Fusion Service such as duplicate identification, duplicate resolution, address verification, and data enrichment.

Getting Started with Your Sales Implementation

Describes how to set up sales automation capabilities in Oracle CX Sales using a case study to describe concepts and procedures.

Implementing Sales

Describes tasks to configure and set up the sales applications.

Extending CX Sales and Fusion Service

Describes how to use tools to configure and extend Oracle CX Sales and Fusion Service.

Groovy Scripting Reference

Explains the basics of using the Groovy scripting language.

Understanding Import and Export Management for CX Sales and Fusion Service

Describes how to import legacy and other data into Oracle CX Sales and Fusion Service using Import and Export Management, and export data out of these applications.

Using Oracle Account and Contact Enrichment by Dun & Bradstreet (D&B)

Describes how to use Oracle Account and Contact Enrichment by Dun & Bradstreet (D&B) to update company and contact data in your Oracle Cloud application.

Using Oracle Address, Email, and Phone Verification

Describes how to use Oracle Address, Email, and Phone Verification to verify and standardize addresses in your Oracle Cloud application.