Integration Component Architecture

The following lists the files required to implement the integration between Oracle CX Sales and Oracle E-Business Suite.

Refer to the Related Topics section for a link to integration implementation files (Doc ID 1645923.1) on My Oracle Support. The files are located in the Attachments section of the article.

  • Oracle CX Sales standard objects. Standard objects in the Sales, and Common applications are configured by adding fields, object functions, triggers, and validations, and by configuring UI pages.

  • Oracle CX Sales custom objects. Custom objects are created for the integration, and fields, pages, functions, and so on are added to the objects.

  • Groovy functions. Groovy scripts create functions, triggers, and validations that modify the behavior of Oracle CX Sales objects.

  • Oracle E-Business Suite web services. Oracle CX Sales calls Oracle E-Business Suite web services directly. For more information on web services, see the Integration Services topic.

  • Oracle E-Business Suite Quotes module. Opportunities in the Sales application in Oracle CX Sales are integrated with the Quotes module in Oracle E-Business Suite.

The figure shows the different components which make up the integration between Oracle CX Sales and Oracle E-Business Suite.