Import Your Overflow Queue Resource Data
You can use Import Management to create or update Overflow Queue Resource records.
To import Overflow Queue Resource records, perform the following tasks:
-
Map your source data to Oracle Applications Cloud object attributes.
-
Create source Comma Separated Values (CSV) file for import.
-
Create the import activity.
-
Review the import results.
How You Map Your Source Data to Target Object Attributes
To import your Overflow Queue Resource data into Oracle Applications Cloud, you need to populate a CSV file with your source data and map that source data to target object attributes in Oracle Applications Cloud.
You need to do the following before creating the CSV file for data import:
-
Identify how your source data attributes map to the target object attributes in Oracle Applications Cloud.
-
Ensure prerequisite setups are done, if applicable.
-
Understand your options for uniquely identifying the records.
-
Ensure parent records exist before importing child records.
-
Identify the target object attributes that are required in the CSV file for a successful import.
Before You Start
You must do some basic checks before starting your import. For example, make sure that:
-
You have completed all the prerequisites for importing each attribute in your source data.
-
You have all parent records in place before importing child records.
Select a Unique Identifier for Your Records
All records must be unique in the application. You can use one of these to identify records:
-
Public unique identifiers: If you're creating records, then you can provide an easily understandable public unique identifier. These are, usually, denoted with 'Number' and visible in the business object's UI. PUID attributes are usually named <object> Number. If you're updating a record with a Number attribute, then use the Number attribute to identify the record. For more information about public unique identifiers, see the topic "How You Use Alternate Keys to Import Records" in Related Topics section.
-
Source system and source system reference: Source system is an identifier for the external system, and source system reference is a unique identifier within the external system. If you're importing new overflow queue resources or are updating overflow queue resources that have source system reference data, then provide the source system and source system reference values.
Required Attributes and Validations for Overflow Queue Resource Object
To import data successfully into Oracle Applications Cloud, your CSV file must include the required attributes. Ensure that you provide valid values for the attributes. This table lists the required attributes for importing new Overflow Queue Resource records, required attributes for updating Overflow Queue Resource records, prerequisite setup tasks for the attributes, and specific validations, if any, for Overflow Queue Resource import:
Attribute |
Description |
Prerequisite Setup Task/ Import Validations |
Creating a Overflow Queue Resource Record |
Updating an Existing Overflow Queue Resource Record |
---|---|---|---|---|
QueueResourceId |
The unique identifier of the overflow queue resource. |
No Validation |
Not Required |
Not Required |
ObjectId |
The unique identifier of the overflow queue added as a queue resource. |
The queue should exist. |
Conditionally Required Either the ObjectId or the OverflowQueueNumber is required. |
Not Required |
OverflowQueueNumber |
The public unique identifier of the overflow queue associated with the queue. |
The queue should exist. |
Conditionally Required Either the ObjectId or the OverflowQueueNumber is required. |
Not Required |
QueueId |
The unique identifier of the queue. |
The queue should exist. |
Conditionally Required Either the ObjectId or the OverflowQueueNumber is required. |
Not Required |
QueueNumber |
The public unique identifier of the queue to which the resource is associated. |
The queue should exist. |
Conditionally Required Either the ObjectId or the OverflowQueueNumber is required. |
Not Required |
EnabledFlag |
Contains the values, True or False. If True, then the queue resource member is enabled. If False, then the queue resource member isn't enabled. The default value is True. |
No Validation |
Not Required |
Not Required |
Priority |
The priority of the overflow queue resource. |
No Validation |
Not Required |
Not Required |
You can view the Overflow Queue Resource object along with all its child objects and attributes in the Manage Import Objects page of the Import Management flow. You can find attribute information like type, length, description, and so on, on this page.
Create the Source CSV File
You include the data that you want to import into Sales and Fusion Service in a source CSV file.
You can use the templates available in the Import Objects UI page to create the source CSV file. To download a template:
-
Go to
. -
Select the Overflow Queue Resource object in the table and click Download.
You can now edit the downloaded file and provide valid values for the required attributes.
Create the Import Activity
After you have the CSV file ready, create an import activity to import the information. To create an import activity:
-
Go to
. -
Click Create Import Activity in the Manage Imports page.
-
In the Enter Import Options page, provide a name for the import activity, and select Overflow Queue Resource from the Object drop-down list.
-
Select the CSV file in the File Name field, and click Next.
You would see that the source and target attributes are automatically mapped in the Map Fields page. Review and edit the mappings if required.
-
Check the file for unmapped columns or data format issues by clicking Validate Data. Click Next.
-
Review the import details on the Review and Submit page, and click Submit when you're ready.
Review the Import Results
Check if your import succeeded on the Manage Imports page. This page shows the status of all active, completed, and unsuccessful imports. To check the status of the import activity:
-
Go to
. -
Click All Imports and search for the import activity that you created earlier.
-
Check the Status column for the import activity. The import is successful if the status displays as Completed. You can drill down on the import activity to go to the Import Status page which provides the status details of the import activity.